Evertec is committed to implementing the best practices and offering the highest level of service and security to our customers. For this reason, at the beginning of this year, we began to monitor traders’ transactions with our Risk Center solution and a team of fraud analysts that are in our operations center in Costa Rica.
Through this additional security action, we strengthen our fraud prevention services which, in turn, reduces the operational risk to our merchants and maintains commercial transactions secure. This measure allows us to comply with the requirements of the credit card network and federal regulations.
Risk Center is a cloud-based software solution that allows acquiring to identify suspicious activities or fraudulent behaviors and patterns, based on the historical data of customers in real time. This solution also provides full protection of customer information and helps organizations in their fraud prevention efforts. Through this service, our team of analysts can contact you directly, in order to validate and document the investigation of any unusual transaction.
At Evertec, we value our relationship with you. Our intention is to always provide you with the best service so you can focus on managing your business while guaranteeing that your transactions are monitored and secure.