our people
Proud to be named to the Bloomberg Gender Equality Index for five consecutive years.
Human capital
There is nothing more valuable to us than our employees’ well-being and happiness
Diversity, equity, and inclusion raises the bar for our peers
Year after year, promoting diversity, equity, and inclusion as part of our winning formula has opened the doors to innovation and a uniqueness that has helped us become leaders in our field. Fostering an inclusive workforce encourages diversity of thought which leads to the development of the right solutions for our clients. These policies and actions have culminated in our inclusion in the Bloomberg Gender Equality Index for five consecutive years.
Employer that embraces diversity and inclusion
Being an equal opportunity employer, and sourcing a diverse talent pool, is key to Evertec’s mission and has fostered an environment of brilliant ideas and innovation.
- Race
- Age
- Gender
- Sexual orientation
- Veteran status
- Disability
- Ethnic origin
Commitment to transparency in reporting
22%
Baby
Boomers (age 51-69)
36%
female
64%
male
41%
female
Commitment to ethnic group representation
Our employees (*)
99%
53%
are located in Puerto Rico and United States
47%
(*) As of December 31, 2022
Diversity in the workplace
Employee diversity is a core element of our Company. It is one of the key ingredients of our continuous improvement and innovation formula. We promote an inclusive culture for our people, products, and services. Our regional model allows for a variety of viewpoints to ensure we are considering diverse mindsets in our business strategies and decisions.
We believe in integrating, leveraging, and promoting diversity in generations, cultures, abilities, and lifestyles to achieve creative solutions that will address our client’s needs and positively impact our business results and communities.
Women represent 38% of our workforce and 41% of our global leadership
Multiple generations converge in Generación Naranja
Evertec is proud to have received the following milestones highlighting our diversity practices in recent years:
- Evertec invested approximately $1 million in the following initiatives under our corporate responsibility program during 2023: donations to cultural, environmental, art and socially-driven non-profit organizations, scholarships for undergraduate and graduate students in Puerto Rico, and donations to approved organizations under the Evertec Executive Fund Matching Program.
- Raised over $200,000 for non-profit organizations as part of the ATH Móvil for Puerto Rico initiative.
- Evertec Brazil awarded with the Great Place To Work® Certification™ for 5 consecutive years.
- Recognized with the inspira 2023 Award by Banco Davivienda in Costa Rica for our contributions to the digital transformation of payments.
- Best Security Process in Online Transactions award granted by #LatamDigital for RiskCenter360.
- 2020 Women on Board – Award recognizing diversity and inclusion in U.S. companies where 20% or more of the board positions are occupied by women.
- Bloomberg’s Gender Equality Index – Award granted to companies committed with transparency in the information about gender and with the promotion of equality for women.
- W Certified Company – Award given for the best practices in the inclusion of women in the workplace.
- Establishment of various employee networks such as: Family Support Group, run by Evertec employees, and WIN Network to promote business networking and the career development of female employees.
- Evertec participated in the 2021 national proclamation to Curb Domestic/Gender Violence in Puerto Rico.
- Diversity practices have been highlighted in several regional publications.
- Ongoing webinars are offered to emphasize sensibility, tolerance and awareness of diversity topics.
- Created Next Generation Talent Program in 2021 to identify Evertec’s emerging leaders. Program participants pool is composed of equal male/female employees identified as potential successors for senior management positions.
- Periodic Gender Pay Studies are conducted.
- The Company has in place an affirmative action plan, in compliance with requirements for federal contractors.
Worker well-being is putting our money where our heart is.
Within Evertec University, we developed a leadership program that includes a 360-degree assessment, feed forward sessions, a leadership on-boarding program and a leadership academy.
Giving our highly trained workforce the skills needed for their career development has yielded incredible results, and a sense of constant learning and growth among our employees. Our curriculum, which is offered through our internal professional development platform, is composed of both virtual online classroom experiences as well as external trainings that help us create the leaders of tomorrow.
compliance related training hours – all employees
onboarding training hours
hours offered through our Leadership Academy
external
training hours
courses offered through our Learning Management System (LMS)
training hours completed via Linkedin Learning (LL)
total training
hours
hours of professional development
In 2022, Evertec created the Women Inspirational Network (WIN) program to empower women in the workplace to take the lead in their professional career development.
We want our employees to live healthy and fulfilling lives. Our evercare program is centered around wellness and positive energy. Here are some of the steps taken to address their well-being:
- Health fairs
- Races (5K)
- Massage programs
- Vaccination clinics
- Optional benefit expansion
- Ergonomic evaluations
- Carwash
- Barist to go
- Ergo Breaks
- Mammogram clinic
- Stress & Mental health webinars
- Evercare health clinic
Health and safety
The health and safety of our employees is paramount, since they are what keep us going. Their welfare is at the core of what we believe.
As the world adapted to a new normal during the pandemic, we took proactive measures to ensure our employees were safe, both physically and mentally. Here are some of the measures we implemented during the COVID-19 pandemic:
Security measures were implemented in the facilities, such as:
Temperature checks
Providing of protective gear
Safe social distancing workspaces
Increased sanitation
- Most employees working remotely since mid-March 2020
- Establishment of specialized feedback initiatives
- Incentives for critical employees working on site
- Office supplies and equipment for employees working remotely
- No employee layoffs, furloughs or pay reductions due to COVID-19 during the 2020 & 2021 calendar years
- Extension of Employee Assistance Program to our LATAM teams
- Recruitment and on-boarding strategy:
Remote recruiting and on-boarding strategy
Talent acquisition continued throughout the pandemic
We offered flexibility for eligible roles to ensure a gradual return to the office allowing us to adjust to any changes while promoting work/life balance
Employee engagement
- Intranet updates
- Monthly internal newsletter
- Digital in-office displays
- Virtual team meetings
- Virtual Quarterly companywide Townhall meetings
- Local town halls, and more
For us, our employees’ voices matter. That’s why, at a minimum, every 2 years we administer a survey that helps us understand their concerns and needs to improve their work environment.
- 90% participation in 2020 (our highest participation rate ever)
- Survey empowers employees to provide feedback
- Results help us gain insight to continuously improve the work environment for our employees
- Survey results are turned into action plans to address any area of opportunity that might arise
- Action plans are completed and monitored by the People and Culture Division
Giving and volunteering means growth for everyone
For us, giving back means not only monetary donations but also immersing ourselves in our communities with positive actions and contributions.
Volunteer work
At Evertec, we encourage our employees to volunteer in their communities and have a positive impact
2023 Volunteer impact:
Volunteer impact since 2015 (In 9 years):
Evertec employees enjoying their volunteer work
Chile | Fundación Planificable
Leaders from Chile and the Fundación Planificable united for the environment during the Volunteer Day
Chile | Fundación Planificable
Volunteer employees from Chile while building nests for the birds, an initiative of Fundación Planificable.
Colombia | Fundación Rescátame
Group of our collaborators who participated in the Volunteer Day in Bogotá, Colombia, supporting the animals of Fundación Rescátame
Colombia | Masbosques Corporation
Our volunteers from Medellín, Colombia, also showed their support for the Masbosques Corporation in their efforts for the environment.
Colombia | Masbosques Corporation
A collaborator from Medellín, Colombia, and her son while planting a little tree in support of the Masbosques Corporation.
Mexico | AC Ellos también sienten
Evertec collaborators in Mexico posing alongside leaders of the organization AC Ellos También Sienten after completing their day of support for their sheltered dogs, victims of abuse.
Panama | Fundación de Acción Social (FAS)
Volunteers from Evertec Panama while supporting Fundación de Acción Social (FAS) in their recycling efforts.
Uruguay | REDALCO
Uruguay was also supported by our volunteers, who are well aware of the importance of food and the efforts made by REDALCO for the less fortunate in the country.
Puerto Rico | Tapitas Opportunidades
At Evertec, recycling is important to us, which is why we join efforts like those of the organization "Tapitas Opportunidades," recycling such materials as part of their efforts for environmental protection.
Puerto Rico | Hogar del Niño Ave María
Collaborators of Evertec Puerto Rico posing alongside leaders from the Ave María Children's Home, pleased to have organized a special day for the children the organization serves. They donated items in support of their needs.
Puerto Rico | Siervas de María
The Siervas de María organization also received support from some collaborators of Evertec in Puerto Rico.
Puerto Rico| Fundación Santa María de Los Ángeles
There is no better satisfaction than helping those who need us. This was demonstrated in this photo as our volunteers from Evertec Puerto Rico painted structures of the Santa María de Los Ángeles Foundation.
Puerto Rico | Organización Pro Ambiente Sustentable (OPAS)
Beach cleaning is part of environmental protection efforts, and Evertec's collaborators are aware of this. That's why they were present to support the Organization for Sustainable Environment (OPAS) in Puerto Rico.
Puerto Rico | Organización Pro-Ambiente Sustentable (OPAS)
Environmental protection is one of our main pillars at Evertec. Aware of this, this group of volunteers decided to support the Organization for Sustainable Environment (OPAS) in Puerto Rico through a voluntary beach cleaning day.
Brasil | Lar San Antonio dos Excepcionals de Porto
In Evertec Brazil, we also support those in need, just as we did with the Lar San Antonio dos Excepcionais de Porto organization.
ATH Móvil promoting the socio-economic development of Puerto Rico
In 2023, we launched aportaporathmovil.com, a fundraising platform for our ATH Business clients to create campaigns and receive funds through ATH Móvil.
In 2020, we presented ATH Móvil as an enabler of socio-economic development in Puerto Rico helping thousands of organizations across the island. This benefited Puerto Rican non-profits organizations:
- Supported the Giving Tuesday national initiative in 2020, 2021 and 2022, as the preferred payment method facilitating donations to hundreds of non-for-profit organizations.
- In November 2022 we celebrated the 2nd edition of ATH Móvil for Puerto Rico initiative, partnering with a leading television network in Puerto Rico. It was a contest where individuals could donate to over 700 organizations in our ATH Móvil “Donate” network. The six organizations that received the most donations were given an additional $5,000 bonus by Evertec, making Evertec’s total contribution to this initiative $30,000. As a result, the ATH Mobile initiative for Puerto Rico managed to raise over $200,000 for non-profit organizations on the island within a week through the Donate feature of ATH Movil.
Corporate contributions
Our corporate responsibility program is the expression of our approach to give back to the communities that have given us so much support over the years.
Total contributions in 2022
Total contributions since 2015
Committed to community engagement
Supporting our community means supporting their needs, goals, and dreams. This also means giving our communities the tools to achieve them. Some initiatives we have implemented as part of our corporate responsibility programs include:
Support for education
- In 2015, we established a scholarship program for students in our communities and for our employees and their children.
- Scholarships are granted to undergraduate and graduate students pursuing degrees in over 25 tertiary institutions
- In 2020, our scholarship program was refocused to promote gender diversity.
- These modifications increased the number of female applicants pursuing degrees in STEM disciplines (science, technology, engineering, and mathematics)
- In just one year, we reduced the disparity of men to women applicants from 3:1 in 2019 to 1:1, which we were able to replicate in 2021, 2022 and 2023.
- We are hopeful that similar initiatives will address the gender disparities in STEM careers not only in PR but also across Latin America
- We are proud to run a scholarship program that promotes collaboration with the nonprofit sector, the technology ecosystem, and the universities in Puerto Rico, Latin America, and other main actors in the field of education.
Scholarships awarded
in 2023: 181
$187K
Total scholarships awarded
since inception: 1,057
$1,247,500
Our proud Evertec scholarship recipients
2015
During 2015, we launched the Scholarship Program with the support of Alberto Bacó, whom at the time was the Secretary of Economic Development for the Government of Puerto Rico.
2016
2016 scholarship recipients, sons and daughters of our employees, with our president.
2018
2018 was a great year for our scholarship recipients pictured here with our President, Mac Schuessler and one of our Board of Directors Member, Teresita Loubriel.
2018
Some of the 2018 scholarship recipients.
2019
One of our scholarship recipients writing his gratitude to Evertec for the education financial support.
2019
Gratitude expressions to Evertec from scholarship recipients.
2019
Some of the 2019 scholarship recipients with our president, Mac Schuessler.
2019
In 2019, we introduced the need to include STEM in the Scholarship Program. Here, our President Mac Schuessler, together with members of Alianza de Mujeres Líderes de Puerto Rico in the STEM industry: Alexandra López (Evertec), Greetchen Diaz, (Ciencia Puerto Rico) y Sofía Stolberg (Piloto 151)
2021
Watch the video to learn about our Scholarship Program impact.