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Add an Evertec POS terminal!

Point of sale terminal that adjusts to your business needs

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I need it!

Payments

Processes debit card, ATH Móvil, Visa, Mastercard, American Express, Discover, and EBT payments.

Accepts ATH Móvil payments

Our POS terminals now have an integrated unique QR code to accept payments from million ATH Móvil users.

  • Your customers will be able to pay by scanning the QR code at your merchant POS terminal.
  • You will see the payments received through ATH Móvil in your monthly statement.
  • Your customer will receive their sales receipts digitally.
  • You can request that the system be set up to receive tips.
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Frequently asked questions

The next generation of POS terminals

  • State-of-the-art user interface.
  • Capable of running multiple applications to enhance functionality.
  • Various types of equipment.
  • Our terminals can provide a tax control number.
  • 4G LTE data connectivity.
  • PCI PTS 5.X approved.

Connection

  • Equipped with 4G, IP, and Wi-Fi connections.

Dashboard places all your business data at your disposal

  • Allows you to monitor the status of your business at all times through a web portal.
  • Generate easy-to-understand reports that can be exported to Excel or PDF.
  • Identify patterns and trends among your customers.
  • Save time with instant dynamic reports.
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Evertec virtual terminal!

Accepts credit card and ACH payments from anywhere through the internet. Allows reimbursements.

I need it!

Convenience

Requires no integration or programming. Provides for tax and security validation setup: CVV

Security

Follows the Payment Card Industry (PCI) data security standards

Client database

Allows you to store your customer’s demographic and payment information

Tell us what you need
With our technology, we will build the solution to make your business idea a reality together.

ATH Móvil: QR Code Payments

1. What is a QR code?
A QR code is a symbol (image example of a QR code) that contains protected information and can be scanned by cell phone cameras. It is a very common mobile application payment method internationally.

2. How do ATH Móvil QR codes work?
The ATH Móvil QR code will identify each point-of-sale (POS) terminal in your business and can be scanned only by the ATH Móvil application camera, so that ATH Móvil users can make payments in your business in an easy and secure way.

3. Can any business accept payments with ATH Móvil QR codes?
No. We are currently in a pilot phase where only a few specific merchants will be able to accept these payments. Gradually, additional merchants will be able to participate with this new payment method.

4. Will all ATH Móvil users be able to pay at my business by scanning QR codes?
Yes. The over 1.3 million ATH Móvil users can now update their ATH Móvil application and use it to scan QR codes and pay at participating merchants.

5. How can a customer pay me by scanning the ATH Móvil QR code?
Each point-of-sale (POS) terminal in your store will have a unique and static QR code through which you can receive payments. Your customer will have to open the ATH Móvil app and scan the QR code.
To receive a payment, you must do the following:

  • On your POS terminal, select “ATH Network.”
  • Select “ATH Móvil.”
  • Select “Sale.”
  • Enter the payment amount and continue. (Enter taxes, if requested)
  • Wait for the customer to confirm the payment in their ATH Móvil app.
  • And done! Your merchant receipt will be printed automatically.
  • Your customer will receive their receipt via email and will be able to view it in their ATH Móvil app.

 

6. Is there a limit to the payment amount for ATH Móvil QR code payments?
At the moment, each customer can pay up to $1,500 per day by scanning the ATH Móvil QR code.
There is no limit to the maximum amount you are able to receive as a business through ATH Móvil payments with QR codes.

7. Can the customer include a tip?
Yes. If your business’ POS terminal is configured to accept tips, the customer will have the option to enter the gratuity in the ATH Móvil application when reviewing the payment.

8. Are the payment receipts printed on my POS terminal?
Your merchant receipt is printed automatically, as usual. The customer’s receipt will not be printed. The customer will be able to see their receipt in the Activity section of their ATH Móvil app and in the confirmation email they receive upon payment completion.

9. How can I print the receipt for my customer?
The customer will have their receipt in their ATH Móvil app and in the confirmation email they receive when completing the payment. You can print the customer’s purchase receipt at your point-of-sale (POS) terminal by doing a Reprint, just like you do now for any other transaction.
To print the customer’s receipt:

  • On your POS terminal choose “Reprint.”
  • Select “Last Transaction.”
  • And done! Your terminal will print the customer’s receipt.

 

10. Can I use the same QR code for all my POS terminals in my business?
No. Each POS terminal has a unique QR code that will work only for that POS terminal.

11. What do I do if the ATH Móvil QR code is damaged?
You can request an official ATH Móvil QR code for each of your point-of-sale (POS) terminals by filling out the request form on the ATH Móvil website. You can also print it from the ATH Móvil website. Remember that your customer can always complete the payment with ATH Móvil by entering the alphanumeric code that appears below the QR code.

12. How can I request an additional QR code?
You can request an official ATH Móvil QR code for each of your point-of-sale (POS) terminals by filling out the request form on the ATH Móvil website. You can also print it from the ATH Móvil website.

13. What happens if the customer cannot scan the QR code?
The customer can manually enter the alphanumeric code that appears below the QR code on the scan screen when initiating the payment process from ATH Móvil. They should press the “Enter manually” button and enter the code.

14. What happens if a customer paid me an incorrect amount?
The amount the customer pays is the amount you enter at the point-of-sale terminal to initiate the payment. The customer cannot change this amount. You can always generate a refund to the customer from the POS terminal itself.

15. Can I refund a payment?
Yes. You will be able to refund any payment you have received through the service. You can make partial refunds or full refunds.
The refund will be made to the card the customer used for the payment, if they have it registered in their ATH Móvil account. If they do not have it, it will be sent to any other card they have on file. If they do not have any card in their ATH Móvil account or no longer have ATH Móvil, you will have to make the refund in another way.

16. How many refunds can I issue?
You can issue as many refunds as you wish, as long as the total amount refunded does not exceed the amount of the original payment. You can generate a full refund for the original payment amount, or you can make partial refunds up to the original payment amount.

17. How do I generate a refund?
To generate a refund, you must do the following:

  • On your POS terminal select “ATH Network.”
  • Select “ATH Móvil.”
  • Select “Refund.”
  • Enter the original payment’s “ATHM Trans ID”. (It must be provided by the customer)
  • Enter the amount of the reimbursement and continue.
  • And done! Your receipt will be printed when the transaction is completed.
  • Your customer will receive their receipt via email and will be able to view it in their ATH Móvil app.

 

18. Where can my client find the ATHM Trans ID in order to make the reimbursement?
Your customer must provide you with the ATHM Trans ID. They can find it in the original payment details in the Activity section of their ATH Móvil app or in the confirmation email they received when making the original payment.

19. Where can I view payments received with ATH Móvil QR codes?
Customer payments made by scanning the ATH Móvil QR code will be displayed in your account statement and reports in the same way as payments made with ATH® debit cards, but they will be identified as ATH Móvil payments.

20. How much does it cost to accept payments through ATH Móvil QR codes?
There is no additional charge for accepting payments with ATH Móvil QR codes. The transaction fee is the same as agreed with your acquiring bank for ATH® debit card transactions.

21. Does payment by scanning an ATH Móvil QR code have a cost for my customers?
No. Your customers will be able to make payments for free using this new ATH Móvil feature.

22. How can I file a claim for a payment received through ATH Móvil?
Claims should be made in the same way you currently make a claim related to a payment received with an ATH® debit card.