QualityIS Needed to
Modernize Its Technology
Infrastructure
The Challenge:
QualityIS faced several operational challenges due to an outdated ERP system that did not offer adequate solutions for retail or e-commerce, limiting the company’s ability to integrate efficiently into an online sales environment. The online store operated independently, requiring manual import of orders and manual processes in the POS system. These challenges led QualityIS to seek a modern solution that could centralize and automate its operations.
The motivation to change came after a recommendation from an existing client who had experienced a significant improvement in their operations thanks to Evertec’s services. QualityIS needed to modernize its technology infrastructure to improve access to information and streamline business processes.
Evertec Accelerates
QualityIS’s Success
with Automation
The solution:
To address these issues, QualityIS implemented Acumatica, an advanced ERP system offered by Evertec. This solution allowed integration of the 1Retail POS and a connector to BigCommerce, providing a unified platform that automates and connects all operations. The implementation of Acumatica has facilitated process management, significantly reducing errors and accelerating decision-making. The implementation took place in 2022 and was completed in approximately four months. The success of the project was largely due to the continuous support from Evertec’s implementation team, which worked closely with QualityIS throughout the process.
The result:
The implementation of Acumatica significantly transformed QualityIS’s operations. The automation of processes has led to greater efficiency and a substantial reduction in errors.
Processing times have been drastically reduced, allowing tasks that previously took days to be completed with just the push of a button. This agility not only improves customer satisfaction but also frees up resources to focus on critical areas of the business, contributing to QualityIS’s continued growth and success.
For more information on how Acumatica can optimize your operations, visit www.evertecinc.com/en/acumatica-erp/