On this occasion, we traveled to Colombia to meet Q10, a company that promotes the organizational development of institutions and companies through technological solutions. Q10 shares with us the impact of its alliance with Evertec, a collaboration that has strengthened its management system and technological services, including electronic invoicing in the cloud. This alliance has allowed Q10 to expand its reach to more than three thousand clients worldwide.
Integration process
According to company members, the collaboration process with Evertec has been robust and effective. Evertec has demonstrated the ability to adapt to Q10’s business priorities, in addition to offering valuable consulting in user experience, process optimization and delivery time reduction.
“It has been a partnership that has been evolving since we started the alliance with Evertec,” said an account executive involved in the project, who values Evertec's efforts to facilitate the business' operational processes.
Results
Since the integration to Evertec’s partner program, Q10 has been able to connect with 150 clients from the administrative and educational management platform in the cloud.
Benefits:
support, immediacy and service
“The main benefits that we have at this moment with the incorporation would be the integral service that we handle from the technical part, from the consulting issue, in case it is required, there is any doubt, or it is required as some support” assures the professional in charge of the accompaniment of the project, who also points out the importance of aspects such as the immediacy in the attention of punctual needs. For example, in the processing of payments and others inherent to the operation of the multinational.
It also highlights a comprehensive approach as far as service is concerned since, “not only covers the technical part, but as soon personalized advice that we have been provided also by the options that handle the variety, as updates in the market”.
Why join the
Evertec Partner Program?
Agility, speed, automation and growth are just some of the pillars and reasons why our business partners recommend Evertec.
“From Q10 we would like to invite you to join Evertec’s partner program because of all the integrality it manages, which allows us to create much stronger and closer relationships with our clients. Because it provides too much automation, processes are lightened, and allow for greater detail of all the transactional issues that are handled, so it is quite nice and I recommend it,” she concludes with conviction.