Technical Support
Support channels by country and product
Talk to our experts and discover how our solutions can drive your company’s growth and innovation.
Costa Rica, El Salvador, Honduras, Guatemala, Nicaragua, Panama
+506 2211 4656
lacomputeroperations@evertecinc.com
+506 2211 4657
lacomputeroperations@evertecinc.com
Technical support
NOC
+506 2211 4656
lacomputeroperations@evertecinc.com
+506 2211 4657
lacomputeroperations@evertecinc.com
Peru
+51(1)7008756
Customer support
+51(1)7008756
Brazil
+55(11) 4450-4404
atendimento.bancos@sinqia.com.br
+55(11) 4450-4809
atendimento.cambio@sinqia.com.br
Banks
+55(11) 4450-4404
atendimento.bancos@sinqia.com.br
Payment Processing
+55(51) 3221 4879
atendimento@paysmart.com.br
Funds
+55(11) 4450-4402
atendimento.fundos@sinqia.com.br
Consortium
+55(11) 4450-4403
atendimento.consorcios@sinqia.com.br
Pension Plans
+55(11) 4450-4400
atendimento.previdencia@sinqia.com.br
Foreign Exchange
+55(11) 4450-4809
atendimento.cambio@sinqia.com.br
Healthcare
+55(11) 4450-4405
atendimento.saude@sinqia.com.br
Investments (Paystudio)
+55(11) 4450-4401
atendimento.investimentos@sinqia.com.br
Risk Center
Ticket via user
https://mantis.uy.evertecinc.com
Chile
soporte.chile@evertecinc.com
csm@evertecinc.com
Customer support
soporte.chile@evertecinc.com
csm@evertecinc.com
Customer Support
Retail
+56(2) 2712 0680 (Option 1)
https://mantis.uy.evertecinc.com
Argentina, Bolivia, Paraguay
csm@evertecinc.com
Customer support
csm@evertecinc.com
Paystudio Service
Ticket via user
https://mantis.uy.evertecinc.com
Risk Center Service
Ticket via user
https://mantis.uy.evertecinc.com
Ecuador
servicioposventa@placetopay.ec
Placetopay – payment gateway
servicioposventa@placetopay.ec
Customer Support
Colombia
PBX 601 327 8000
soporte@evertecinc.com
+601 379 5628
Technical support
PBX 601 327 8000
soporte@evertecinc.com
Customer Support
+601 379 5628
Placetopay
Mexico
+506 2211 4656
+506 2211 4657
lacomputeroperations@evertecinc.com
+52(55) 4164 9251
mantis.uy.evertecinc.com
+52(55) 8421 5005
mantis.uy.evertecinc.com
Customer support
+506 2211 4656
+506 2211 4657
lacomputeroperations@evertecinc.com
Paystudio Service
+52(55) 4164 9251
mantis.uy.evertecinc.com
Risk Center Service
+52(55) 8421 5005
mantis.uy.evertecinc.com
Dominican Republic
+809 683 3125
Customer support
+809 683 3125
Virgin Islands
+1(787) 903 2969
Toll free 1 800 981 9401
Customer support
+1(787) 903 2969
Toll free 1 800 981 9401
Puerto Rico
+1 (787) 751 1401
After 5:00 PM and on weekends:
+1 (787) 759 9999
+1(787) 773 5150
+1(787) 773 5454
placetopayhelpdesk@evertecinc.com
+1(787) 281 4102 (Link by Evertec, Pay at the table, Semi integrados)
+1(787) 773 5310 (Pvot, Linga, mPos o Poynt)
+1(787) 903 2969 (Linga Whatsapp)
Technical support
Support for issues with equipment and/or functionalities
+1 (787) 751 1401
After 5:00 PM and on weekends:
+1 (787) 759 9999
Operations
Update of contact and account information, manual connections, store account statement, new products
+1(787) 773 5150
Placetopay – payment gateway
+1(787) 773 5454
placetopayhelpdesk@evertecinc.com
Support with terminals and POS
Issues with equipment and/or functionalities
+1(787) 281 4102 (Link by Evertec, Pay at the table, Semi integrados)
+1(787) 773 5310 (Pvot, Linga, mPos o Poynt)
+1(787) 903 2969 (Linga Whatsapp)
See where we operate
We are present throughout Latin America, with operations that allow us to work closely in each market.
